Wall to Wall Words Inc.
PO Box 358
Fishers, IN 46038
Most Wall to Wall Words items are custom made and cannot be returned. Please contact us if you have questions.
Vinyl lettering/decals are not appropriate for textured surfaces. Please review our how to pages and tips.
If there is a problem with the expected sizing, please contact us so we may make appropriate arrangements.
If you have a product that is not custom please please follow the instructions below:
- Call us at 317-558-9213 to make certain that the item can be returned.
- All products must be rolled and sent in packaging similar to what was used to send the package to you. If we receive products that have been folded, not shipped in a box, or damaged upon delivery due to insufficient packaging, we cannot provide a refund for the damaged item.
- Shipping charges are not refundable.
- All items must be returned within 30 days of the original order date.
We feel that our shipping charges are very reasonable. If we ship your order and we have confirmation from the tracking number that the item was delivered and you cannot find the package it is your responsibility.
If you live in an area in which theft occurs from time to time, please place your order by phone at 317-558-9213 or place a note in the comments section of your order form that you require signature confirmation. At no charge to you, we will be happy to pay for signature confirmation. This is our way of trying to keep shipping costs down.